We hope you will enjoy this free version of Painter 3D SE!
This Read Me file contains important information about your new software that is not included in the PDF Painter 3D documentation. Some features described in the PDF documentation including plug-in brushes and plug-in floaters are not included in this special free version.
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CONTENTS
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- Important Information
- Common Problems and Solutions
- Manual Errata
- Technical Support
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IMPORTANT INFORMATION
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About Painter 3D SE
Painter 3D is a professional level 3D paint program based the proven technology of our award-winning Detailer¬ combined with the latest technology and tool set from our popular Painter 5¬, plus some additional features and enhancements.
Proven 3D Paint Technology: Painter 3D SE allows you to interactively paint texture, bump, highlight, reflection and glow properties directly on 3D models in real time. Includes advanced brush capabilities with Natural-Media brushes and image-editing effects, and advanced compositing controls with support for multiple floating selections which can be modified directly on the surface of 3D models. It also supports up to 32 levels of Undo.
Simultaneous Map Editing: Paint into any combination of maps such as Texture and Bump at the same time. No copy, paste and position. Allows you to be more accurate and productive when designing multiple maps. The new "layer" type image window also eliminates window clutter.
Map Sharing: Use the same image map to attach to multiple objects. Changes to that one map will now apply to all the objects. Makes more efficient use of your maps and saves disk space.
Multiple Object Management: Easily manage multiple object models. New palettes help you isolate individual items with an object hierarchy listing or display the image-to-object relationships. Provides the power and flexibility of controlling your 3D environment.
For more complete information on these features and functions, please refer to the documentation PDF.
For Ray Dream Users
Painter 3D includes extensions that allow it to work closely with Ray Dream Studio¬ 5 and Ray Dream 3D¬. Please refer to the Read Me in the Ray Dream Users folder on the Painter 3D CD-ROM for information on installing and using these extensions.
About the 1.0.1 Version
A number of changes were made in this 1.0.1 version of Painter 3D to address issues that have arisen since shipping the original 1.0 version. These changes were made to improve the stability and reliability of the application. The Painter 3D Extension for Ray Dream Studio was also modified. Be sure to reinstall this component as well using the Custom Install options.
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COMMON PROBLEMS & SOLUTIONS
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Painter 3D SE may have trouble launching on or saving files to disk drives
with more than 1.8 gigs of free space. If you get alerts claiming there is
too little space for a save and you are sure you have gobs of space, the
only workaround is to use Painter 3D on a partition that is smaller than
1.8 gigs.
If a brushstroke goes across adjacent facets on the model which are not
adjacent on the map Painter 3D will draw a streak across the intervening
space on the map, possibly crossing other facets, thus putting a stripe
across some other part of the object. The only way to work around this is
to do the drawing directly on the map instead of in the 3d window whenever
you encounter such a situation.
If a single brushstroke goes off the edge of an object then back onto
the object, multiple undos will be needed to completely undo the stroke.
Each time it leaves and re-enters an object will look like a new
brushstroke in the Undo stack. This can quickly use up all of your Undos
if your Undo Preference is low. Other than raising the maximum number of
Undos available in your Preferences, there is no workaround for this.
Painter 3D SE hangs during launch on some NT systems. Usually you can
force it to continue by shifting focus to another application (if one is
running) then back, or by bringing up the Task Manager and immediately
dismissing it without using it.
Painter 3D SE does not support the current Photoshop Plugin API. Only
older plugins (like KPT 3) will work with Painter 3D.
Executing a KPT 3 filter disables Painter 3D's Help menu. The only way
to get it back is to relaunch Painter 3D.
Painter 3D SE does not support Progressive JPEG files. Such files will not
open in Painter 3D SE. The only workaround is to open the files in a program
that does support Progressive JPEG and resaving them as non-progressive or
as some other supported file format.
Painter 3D SE can not properly open Photoshop 5 format files. The only
workaround for this is to resave such files in some other format.
Keypad entry for shortcuts: The keyboard shortcuts for 3D View Navigation only accept numerical entry from the keypad. Using the numbers on the top of your keyboard will not work.
Many fonts will slow down font loading: If you have many fonts loaded in your system, it may take a long time for Painter 3D SE to build the font list when using the Text tool for the first time.
Performance Tip: When painting directly on any 2D maps or masks, you can enhance the performance of Painter 3D SE's brushes by disabling simultaneous update of paint strokes on the 3D model. You can accomplish this by turning off the map's visibility by clicking on the "eye" icon for the map, in the Maps Manager palette.
Alignment of Detailer Models
Detailer Voodoo models with Maps saved aligned to some other view than the one that was current when saved, open in P3D with their maps aligned to current view. For example, if you mapped a Detailer model by rotating it so that you were looking at it from the top aligning it to current view, then rotated it back to the side before saving, it will open in P3D as if it was aligned with the side view, not the top view. You'll have to manually realign the maps after opening them in P3D.
Photoshop¬ Support: Imported Photoshop files with hidden layers become visible floaters in Painter 3D. You must manually hide them.
QuickDraw 3D (3DMF file format): Additional information about using the QuickDraw 3D (3DMF) file format.
Ñ 3DMF allows a mesh face to have a hole in it. Painter 3D does not support this. If you attempt to import a 3DMF model with a mesh hole, Painter 3D SE will alert you. If you continue, the holes are dropped. You may also abort the import.
Ñ Painter 3D SE 3DMF Import discards NURBS, Polygons, General Polygons and 3DMF Primitives. When exporting 3DMF files from modeling programs, you should look for an option which will convert Splines to Polygons in order to import the model into Painter 3D SE, completely.
Ñ 3DMF allows a separate color setting per mesh facet. For example, if a mesh consists of 3,456 triangular faces, each may have a unique color. Painter 3D SE does not support this. Mesh objects are given a single color.
Ñ 3DMF allows for diffuse and specular colors to be specified by separate RGB values. Reflectivity is specified as an exponent value that models the standard photometric specular reflection coefficient. Painter 3D SE uses a simplified arrangement with a single RGB color pixel value plus scale factors for diffuse, specular, and reflection. Painter 3D SE ignores specular and specular control objects from 3DMF and uses only diffuse colors. Painter 3D SE exports (in 3DMF) the diffuse color setting only.
Ñ Painter 3D SE offers five mapping methods; however, 3DMF assumes all mappings to be ╥implicit.╙ It is best to use Implicit mapping on Painter 3D SE models you intend to export in 3DMF. You might be able to use a projection mapping, then reset the mapping method in the application where you open the exported model.
Ñ 3DMF models may open in Painter 3D SE with their maps flipped in X. If your maps look misplaced in P3D, try checking the Map Flip X checkbox on the Maps Manager palette.
DXF Files: Models in DXF format do not include UV data, so Implicit mapping cannot be used on them.
Object Size: In Painter 3D SE, the Object size, Bump Map image resolution and Bump Map Scaling slider all contribute to the appearance of relief on the model surface. Objects imported to Painter 3D SE should be no larger than 20 units across, or you may be unable to scale the Bump Map Scaling slider high enough to view surface relief. If this is a problem, simply reopen the model in your 3D modeling program and reduce the scale of the model. Then re-export and reopen in Painter 3D SE.
Adobe Photoshop Support: Painter 3D SE supports the Adobe Photoshop 4.0 plug-in API but some plug-ins which require the Photoshop 4.0 filter API will not work with Painter 3D SE. Many Adobe Photoshop 4.0 plug-ins are designed to work only with Photoshop. They will appear in the Painter 3D menus, but will not run.
Using Plug-ins: When using plug-in filters such as Kai's Power Tools, increase the amount of memory allocated to Painter 3D. Refer to the User Guide for information on increasing the amount of memory allocated to Painter 3D SE.
Brush Library Size Limitations: Brush libraries are limited to 15Mb in size. You should not use the brush mover to merge any of the default libraries that come with Painter 3D or from other Painter brush libraries.
Custom Palettes: If your Custom Palettes are moved completely off-screen (usually by switching resolution), get them back by using the Custom Palette Organizer (Window/Custom Palette/Organizer) to Export, Delete then Import the Palette.
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MANUAL ERRATA
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Quick Reference Card-3D View Navigation: The keyboard shortcut Cmd-Option 1 does not select the Custom view setting in the Model window.
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TECHNICAL SUPPORT
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Telephone support only applies to registered Level I and Level II products.
Level I Products
Bryce(r)
Canoma(tm)
Headline Studio(tm)
Infini-D(tm)
KPT(r)
Office Advantage(tm)
Painter
Poser(r)
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Level II Products
Art Dabbler(r)
Dance Studio(tm)
Kai's Photo Soap(tm)
Kai's Power SHOW(tm)
Kai's SuperGoo(tm)
Painter Classic(tm)
Painter 3D(tm)
Ray Dream 3D(tm)
Once you have verified that your product qualifies for telephone support, the three options are as follows:
1. Standard Support
Talk person to person with technical support representatives and get answers to installation, configuration and general usage questions. Each product has its own support duration. The length of the complimentary support period depends on whether your MetaCreations product is a Level I or Level II product. Please refer to the listings above to determine whether your product qualifies.
Level I products receive 90 days of complimentary support for a first-time purchase, or 30 days for an upgrade.
Level II products receive complimentary support for one incident for a first-time or upgrade purchase.
The support period begins with your first call into MetaCreations Technical Support, provided you have registered the product.
For STANDARD SUPPORT, call 831-430-4200.
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When your standard support period ends, you can receive priority access personal service regarding installation, configuration and general usage questions from our qualified support specialists. You pay a flat fee that covers all of the necessary support for the particular incident.
Flat fee per incident: $25 charged to your credit card with 15 minute time limit with support specialist.
For PREMIUM PAY AS YOU GO SUPPORT, call 888-456-6382 toll-free.
3. Premium Plus Annual Contract
Annual support contracts are available to meet your ongoing support needs. Sign up for an annual support agreement to receive one year of toll-free priority access person-to-person assistance. Get answers to installation, configuration and general usage questions.
Premium Plus Annual Contract Options available:
Single User, Single Product :
For one person requiring support for one MetaCreations Level I product.
For one person requiring support for multiple MetaCreations Level I products. You can add more Level I registered products to the contract at any time during the year for no extra charge.
$249/year
To order your PREMIUM PLUS ANNUAL CONTRACT, either purchase from our Online Store at www.metacreations.com/store, or call 800-846-0111 toll-free.
For support once your PREMIUM PLUS ANNUAL CONTRACT is purchased, call 800-683-5872 toll-free. If you would like web-based support instead, please use our Premium Plus Technical Support contact form.
Technicians are available Monday through Friday, 6am to 5pm Pacific Time.
International Support
The telephone support services listed here are available only in the U.S. and Canada. However, if you live outside of the U.S. and Canada, you can still access our free on-line support, and you can contact a local MetaCreations distributor or other third party that may provide technical support in your area. Contact a MetaCreations distributor in your country by using our International Support listings.
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Copyright (c) 199 MetaCreations Corporation. All rights reserved.
MetaCreations Painter 3D SE, Ray Dream Studio and Ray Dream 3D and Poser are trademarks of MetaCreations Corporation. Natural-Media is a trademark of MetaCreations Corporation which may be registered in certain jurisdictions. Photoshop is a trademark of Adobe Systems Incorporated. QuickDraw and Macintosh are registered trademarks of Apple Computer, Inc. MetaCreations Painter 3D is covered by U.S. Patent No. 5,347,620. Licensed under U.S. Patent No. 4,558,302 and foreign counterparts. This product is covered by one or more patents owned by Scitex Corporation LTD. All other trademarks or registered trademarks are the property of their respective owners.
